Application Maintenance Services

Our application maintenance services provide ongoing support and improvements to ensure the smooth and reliable performance of your software.

Application support and maintenance

Application maintenance and support services are designed to ensure that your apps are highly available, dependable, and meet your ever-changing business requirements.
We assist our customers from 15+ sectors in freeing up their IT team so that they can fully focus on the creative side of the business in order to achieve long-term success.
Invicktus application maintenance and support services prioritise service level agreement compliance and cost savings that extend the life of your systems. At Invicktus, we take a sophisticated approach that includes on-call production support, proactive maintenance, bug-fixing, and upgrades to ensure your software application operates smoothly and securely.

Our cutting-edge approach as a renowned application development and maintenance company comprises planning, analysis and design, installation, deployment, and support. Furthermore, we manage the full application maintenance lifecycle, including application functionality update, debugging, and the creation of supplementary features.

Enable High-Performance Applications – for Tomorrow’s Customers

Meet the challenges of evolving business processes with value-driven application support operations that boost efficiency.

Enable a service-oriented culture in application maintenance and support to improve process cycle time.

Enhance the quality of experience for your business customers.

Make self-funded IT transformation programmes a success by lowering operating and app maintenance costs.

Applications maintenance and support focuses on the stabilisation of your applications, the optimisation of offered services, and the enhancement of your applications.

Our Application Management Service provides three tiers of application support:

Request resolution and problem detection on the second level of assistance.

Followed by problem root cause investigation on the third level of support.

On the fourth level of support, application modifications, bug fixes, testing, and documentation updates are performed.

Application management services may involve expanding and/or changing the functionality of the application, debugging, and developing supplemental solutions.

The following stages are included in the applications management service:

Application Transition

Application Maintenance and Support

Examples of duties conducted within the service include:

Modifying software to changes in regulatory acts, incorporating new functionality and modification requests, producing and deploying new versions of programs, and investigating and resolving problems and faults.

Our knowledgeable staff will begin offering application support as soon as feasible. You can specify the type of collaboration inside the service, such as dedicated or shared support teams, as well as the SLA (Service Level Agreement) and level of management and project control. We employ a process-oriented approach that ensures results predictability and a consistent degree of quality.